Monzo shared the daily transaction records for ~10,000 anonymised customers, spanning an average of 10 months’ worth of data per customer between May 2018 – November 2019. The studyīoth banks used slightly different approaches to identify gambling customers from their transaction records. We partnered with HSBC UK, the UK’s largest bank and Monzo, one of the UK’s fastest growing digital only banks, to explore the relationship between customer transaction data, such as income, everyday spendings and savings records, and gambling habits.

We were commissioned by GambleAware to further explore what bank transaction data can tell us about gambling behaviour - a core aim of the Gambling Commission’s (GC) National Strategy to Reduce Gambling Harms. However, much of the existing research is limited to insights from self-report methods that risk misrepresenting actual behaviour.Ī benefit of bank transaction data is that it can offer a more objective sense of peoples’ gambling behaviour, including more accurate records of how much people deposit into online gambling accounts, and how frequently. To be effective, harm reduction strategies need to be informed by an understanding of how gamblers really behave. A key component of this regulation involves the reduction of gambling harms. Britain hosts one of the largest regulated gambling markets in the world - worth £14.2bn in 2019/20.

Bank account for gambling company